Support is always necessary at an online or mobile casino; it provides the support and backbone for a casino. The Pokies Lounge Casino offers full time support every day and all day. The support team can be contacted by calling a toll-free phone number that is provided at the casino or sending an email to the address provided. In addition, players can contact the support team online or through mobile device in the live chat mode. On the bottom of each screen the player will see a small balloon that leads to the live chat. The live chat links the player with a live person in real time who is able to help and offer advice on every aspect of the casino and if he cannot answer instantly, players can ask their question and wait for a return answer online or for the casino representative to send them the answer by email. Having sometime on hand at all times gives the player more confidence to enjoy every aspect of the casino and all of its games.